Music Magpie review
Rupert Jones in today’s Guardian has a note about Music Magpie, a site where you can sell old CDs, games, and now DVDs. The site calls itself an “online CD recycling service.” I like CDs, so I took a look.
The service is a commercial operation and as far as I can tell isn’t any different in principle from any other online secondhand retailer – I guess they all ought to get some green cred by calling themselves recycling services.
So how does Music Magpie compare to others like, say, Amazon or eBay? Let’s look at it first as a buyer. I love the Cowboy Junkies, so I did a search. I can get their great CD The Trinity Session for £3.99. Amazon has this new from £5.98, or used from £3.91. What about postage costs? At Amazon it is currently £1.21. I can’t so far discover what Music Magpie charges, or whether it is included. The terms and conditions say:
9.2. These prices include VAT but exclude delivery costs, which are detailed on the website.
However I can’t find them detailed anywhere. Maybe it is included after all, but you would have thought this would be flagged as a selling point. So it could be more than Amazon, or less, depending on this point; it appears to be in the same ball park. However, Amazon has a vastly greater stock available and nice features like customer reviews.
OK, how about as the seller? If I decide to sell my Cowboy Junkies CD, Music Magpie will currently offer me 98p (the price varies according to the CD, and can be as low as 25p). There’s no postage cost to the seller; the company sends out a freepost envelope.
There are some alarming terms and conditions. If Music Magpie decides one of your CDs needs refurbishment (polishing), it deducts up to 50p. If it decides it is unacceptable, it neither buys nor returns it. There is no appeal.
Now Amazon. If I sell Trinity Session for the current lowest price of £3.91, Amazon will grab £1.82 in fees (including VAT) but contribute £1.21 for postage. That means I get £3.30. If the postage actually costs that much (it could well work out less), I still get £2.09 net, more than double what Music Magpie offers.
Listing an item on Amazon is not much more difficult than selling to Music Magpie – just type in the barcode and go. The big difference is that with Amazon you have to sit back and wait for a buyer. With Music Magpie I get the money instantly. Another difference is that with Music Magpie I can parcel a bunch of CDs once and send them off. With Amazon, you have to deal with each customer individually.
My immediate impression is that Music Magpie scores well on convenience, but if you need the money and have a little patience you would be much better off with Amazon.
Now, here’s an interesting remark on the Music Magpie site:
We originally launched musicmagpie as an easy way for everyone to turn their old CDs into cash so that they did not have to be thrown away if they had decided to go digital. This proved to be a massive success with thousands of people using musicmagpie as a fast and efficient way to turn CDs into money.
Well, CDs are digital; but I’m guessing that Music Magpie is referring to people who have ripped their CDs to a computer for streaming, or for an iPod, or another MP3 player. Here’s a can of worms though. I’ve heard it argued that even ripping your own CDs is illegal, though it seems a reasonable thing to do. Ripping your CDs and then selling them though – intuitively that seems wrong. Arguably, Music Magpie by its own admission is dealing in stolen music.
Still, I do see the other side of this too. You’ve ripped all your CDs, you no longer need them, you are short of space: isn’t it better to move them on?
When people moved from vinyl to CD they had no choice but to purchase again. In the case of CD to music files though, you can migrate without re-buying. That’s a headache for the music industry.
Personally I hang on to them anyway, as a kind of license and physical backup, and just in case I might want to read the sleeve notes again one day.
james wrote:
Sent in 5 DVD’s and still waiting to hear after 2 months, this is a scam do not touch with a barge pole!
Never again for me and thats my experience but take the chance if you must. Dave
Posted 05 May 2009 at 12:27 am ¶
Paul Rooney wrote:
I agree. This is a scam. I sent in some Nintendo DS games and some DVDs for which Music Magpie offered to pay in the region of £27 for.
I’ve yet to hear back from them. It’s a con.
Posted 15 May 2009 at 3:51 pm ¶
Brian wrote:
Ive used these guys for selling cds as there isnt an alternative..
However their games prices are awful! Better off selling them to cex.co.uk or tradeyourstuff.co.uk
Musicmagpie arent a scam though – theyve bought over a million quids worth of items from people..
Posted 02 Jun 2009 at 1:59 am ¶
tim wrote:
Brian
How do you mean, there isn’t an alternative?
Tim
Posted 02 Jun 2009 at 8:01 am ¶
Chris wrote:
They CLAIM to have paid out over £1m but I wouldn’t believe that. Considering that they pay less than £2 for new boxsets which still retail at around £20 on Play.com, and 25p for music CDs less than 3 months old, they would have had to have turned over somewhere in the region of 750,000 units to have paid out that much. Rather than recycle they probably make their money by reselling the items on eBay or Amazon. Also if you look on Google, there seem to be a lot of disappointed people out there. Do your research before sending off your goods to people like this.
Posted 27 Jul 2009 at 5:36 pm ¶
SugaPlum wrote:
I”m just glad I read these comments first before visiting this site, i wont be visting this site anymore
Posted 27 Jul 2009 at 10:04 pm ¶
Linda wrote:
These comments have put me right off too !
I agree with Tim about keeping as a back up to your ipod, but I do have some to get rid of.
Can anyone recommend another site where I can just send them and collect the cash ?
Posted 29 Jul 2009 at 4:20 pm ¶
eg101 wrote:
It,s interesting to read these comments and would concur with the negative side of things.
They are the same sort of set up as the “mobile phone recyclers” where you get low reimbursement offers and lots of T & C ’s. And also similar to the “get paid to advertise on your vehicle” scams.
You don’t get a lot for nothing nowadays!!!
I think Ebay or similiar is better, at least you are more in control and T & C’s/fees are sort of fair.
Posted 29 Jul 2009 at 4:24 pm ¶
Linda wrote:
Or just drag it all down to a car boot sale like the Good Olde Days !
Posted 29 Jul 2009 at 4:28 pm ¶
anonymous wrote:
I put in to sell about 10 cd’s and 50 ps2 games still waiting to hear after two weeks! it said they were worth £50, i bought a game for £2.50 and its worth £4.00 same price for a £1.00 extension game i bought. I dont know what to do!
Posted 04 Aug 2009 at 5:37 pm ¶
tim wrote:
I’d suggest contacting Music Magpie direct if you are concerned. These are the details from the site:
Entertainment Magpie Limited
22 Castle Street
Macclesfield
Cheshire
SK11 6AF
Telephone number: 0870 495 1283 (9.00 a.m. to 5.00 p.m)
Email: enquiries@musicmagpie.co.uk
Company Registration Number: 6277562
Tim
Posted 04 Aug 2009 at 5:46 pm ¶
Anon wrote:
I work for Music Magpie. If you haven’t heard back from them, get in contact. Any delay is usually caused by people sending items in multiple packages, eg 2-3 CD’s in an envelope ten times over, either that or one or more of your items were damaged, and they just haven’t filtered through the system yet.
The warehouse contains over 20,000 boxes, all with 25 CD’s DVD’s in each, so yes, they have paid out what they said they paid
Posted 07 Aug 2009 at 11:30 am ¶
Vic wrote:
I would just like to put forward a positive note – I have used music magpie a couple of times to clear out some clutter and have found it to be very useful. Obviously you don’t put cd’s, dvd or games that you think are worth more than their max £3.
To date I have had no problems with either sending or receiving my money and have happily recommended it to friends. Having used both e-bay and Amazon I found it much more convenient for immediate money.
Posted 16 Aug 2009 at 3:37 pm ¶
Huw Jones wrote:
I must be one of the few who have found Music Magpie as a good site to buy from. I’ve always compared my cd wants with Amazon & Play.com and found that Music Magpie have been the cheapest for the vast majority of my purchases and no postage charge for sending.
However for several weeks now they have had an issue with their servers not being large enough to deal with customers so they have not been selling cd’s. I asked them when this would be corrected and i’m just getting ‘asap’.
Generally though i’d recommend them for buying from certainly, that is, when they are in a position to be selling again.
Posted 19 Aug 2009 at 9:02 am ¶
Nick wrote:
I’ve recently ‘downsized’ and decided to get rid of a whole load of stuff. Having taken 150 CD’s to various seconhand CD sellers in London and having been insulted by offers they made me (one well known company in Camden offered £15 for the lot) I decided to give musicmagpie a try. I’ve now sold 3 batches of CDs to them (45, 45 and finally 60) and recieved a total of £180.00. All the trades have been straight forward and pretty quick and out of 150 CDs not one has been rejected or had a reduction for polishing or broken jewel case. I admit a lot of the CDs are older Jazz recordings in good condition – but the second hand dealers also knew there was some ‘obscure’ stuff in good condition there, and they just tried to make a quick killing. Compared with the hassle of posting 150 CDs on Amazon or eBay – and 150 trips to the post office, this site worked very well for me.
Posted 19 Aug 2009 at 8:55 pm ¶
nick wrote:
just sent 60 cds off to music magpie they promised £65.00 i checked all the cds and all are not scratched, cases not broken. just waiting for a cheque..
Posted 24 Aug 2009 at 12:52 pm ¶
Judie wrote:
I sent in over £20 worth of CDs and they are claiming that it takes 7-15 working days for the free post parcels to be received. This is a scam as i sent them in July. I sent them an email and they said just be patient. I wouldnt trust these people. It doesnt cost anything to send but you might aswell keep your CDs if they are going to scam you!
Posted 27 Aug 2009 at 2:05 pm ¶
Liam wrote:
I don’t know what postal service this stupid website uses to send the cheques back out to the customers, but I have been waiting for mine for 20 days now. Maybe they are walking it to me personally. Starting to think I have been conned, and I will be making a complaint. It sounded like a good idea at first as I needed to de-clutter my CD collection and couldn’t be bothered with eBay… but that would have been a better option than being conned completely.
Posted 27 Aug 2009 at 2:43 pm ¶
Paul wrote:
Hi everyone… Just wanted to say that im very pleased with Music Magpie’ very professional in the way i received an email and delivery of boxes from DHL to put my CDs in.I had sent over 100 CD’s which i didnt use anymore and within the 2 weeks they was delivered and i received my cheque today !
I think guys you have to understand its the way you send the CD’s and also just drop them an email to say they have been sent over.
All in all im very happy and i will use them again for sure….
At the end of the day i would of just got rid of these old CD’s and instead i got a nice cheque from them….
I think alot of these comments are from people that want something for nothing and expect to much and send damaged goods expecting the new price.
These people im afraid you can never please ! so take it from me use Music Magpie !
Posted 29 Aug 2009 at 9:36 pm ¶
Lou wrote:
I used Music Magpie a few weeks ago and still haven’t had my cheque but they won’t answer my emails…Someone help me, tell me what else I can do!!! I sent off 10 CDs ands 10 DVDs
Posted 30 Aug 2009 at 1:51 pm ¶
Liam wrote:
Paul,
Quote “I think alot of these comments are from people that want something for nothing and expect to much and send damaged goods expecting the new price.”
Have you actually READ the comments here? I don’t think anybody here expects something for nothing. It’s cases of people not receiving their cheques, or receiving them very late – surely people have a right to be disappointed or angry by that?
I personally sent off all my CDs and they were all in perfect condition, as I like to take good care of my belongings, thank you very much.
If you work for them then just say!!
Posted 31 Aug 2009 at 3:48 pm ¶
Joe wrote:
To be honest, if musicmagpie are doing the volumes they are stating, then there is always going to be issues with customer service initially..
For cds, its an easy option to sell them to them – you dont get much but it adds up.
Similarly with dvds
For games, there are so many better alternatives – try game and gamestation on the high street, and even better try tradeyourstuff.co.uk online for games – they offer the best trade in prices in cash when they buy games from you and ive seen them offer more than double what musicmapgie does when selling to them on some games!
Posted 02 Sep 2009 at 1:15 am ¶
Katie wrote:
Can ne one help? still waiting from musicmagpie for my cheque which they said they posted over a week ago. Everytime I call them its the same guy who answers and just says it will be with u shortly…..sent over 30 dvds including boxsets and recieved nothing and they wont answer me by email…..
What do I do???????????????????????????
Posted 03 Sep 2009 at 8:43 pm ¶
Amanda wrote:
Sent my CD’s DVD’s etc over a month ago now, they state they have not received them yet. Hmmmm. This site was recommended by Martin Lewis of moneysavingexpert, so am sure it must be kosher. Am hoping it’s just a case of waiting…….. Would’t use again tho.
Posted 09 Sep 2009 at 8:18 am ¶
tim wrote:
@Amanda
As I mentioned in the original article, I don’t like the terms and conditions which seem weighted against you if there is any dispute. So I wouldn’t use the service personally. That doesn’t explain non-receipt though.
Tim
Posted 09 Sep 2009 at 8:51 am ¶
Thomas Fowler wrote:
I have used Music Magpie and must come to their defence, to a degree. You do not have to sell your older good to them, so if the price tag of 30p puts you off, do not do it, I have had worse from second hand record shops who took loads of vinyl, 7inch of me really cheap, because I needed the money. When I sold my good to MM I got a cheque for the amount they promised. However, they do take ages- ages for the packages and then ages for the cheque, it’s just a wait tho- so I would not worry, you have not been conned, it’ll just take a while before you get them.
Posted 24 Sep 2009 at 4:04 pm ¶
julie wrote:
i would just like to say that i sent my dvd’s & cd’s off on the 12th sept , and i received my cheque on 2nd oct , i think that is a wonderful service.
julie
Posted 05 Oct 2009 at 10:12 pm ¶
Vanessa wrote:
I too used Musicmagpie recently and think it’s great.
Ok, you don’t get great prices for CD’s (mostly 30p) but I’d rather have a small amount of cash (which I received after 15 days) than my CD’s storing up space and gathering dust. I fully recommend it!
Posted 14 Oct 2009 at 5:46 pm ¶
tea towels wrote:
I have sold to MM a few times, and had no problems. From sending goods to receiving cheque usually requires about 3-4 weeks, so be patient, especially now with the Royal Mil strikes.
Posted 26 Oct 2009 at 8:43 pm ¶
Dale wrote:
I have used Music magpie a few time and never had any problems. good for getting rid of clutter, if there is anything you think is worth good money dont sell to music magpie, but for getting rid of bulk at a resonable price cant beat them.
Posted 17 Nov 2009 at 12:04 pm ¶
MM wrote:
I too work at Music Magpie and would also like to add that we are not a con. nearly all items received are indeed paid for at the price quoted as long as they have the barcode on them that was quoted for. The best advice I can give anyone wishing to sell their collection to us is to do one of the following two things. Use the ‘Tub collection service’ we offer on our site as this cuts out the ever tiresome royal mail delays as we will use DHL directly to drop off and pick up your order. Having recently advertised on tv we have recieved a huge amount of small packages with one order split over 5 or 6 packets. this is normally the reason for any delays on payment as until all packets are processed and the FULL order is completed on to our system we will not send out the cheque as we have not received ALL of the order. With this in mind send all of your items in ONE packet/box to ensure speedy payment. The happy customers above i’m guessing sent their orders as i have suggested. It would be interesting if a few would test my theory with a small amount of old rubbish and post your findings in this blog. the worst that could happen is you get paid for it!!!
Posted 17 Nov 2009 at 5:43 pm ¶
stevoid wrote:
I’ve used Music Magpie numerous times this year to clear out some of the stuff in my far too large CD collection and,while there seemed to be a few minor teething troubles earlier on in the year (to an extent to be expected with a new venture),I’ve never had a problem with them.If the product is in good condition then they’ll accept it but you only have to go into most second-hand CD/DVD/games retailers to see the shocking condition some of the stuff that gets traded in is in to understand why Music Magpie have to have the quality control if the items being sent in are unsaleable. Although it is a bit mean that they don’t allow you to have the unsaleable items back but I guess that’s where the recycling bit comes into effect.
Posted 18 Nov 2009 at 10:50 pm ¶
Nicola wrote:
I have been using Music Magpie since March 2009 and have only had one problem with a cheque not being received. I emailed them to ask where it was and got a reply within 30 mins and a cheque two days later. To date I have sent to them over £1000 worth of product and I think they are a brilliant way to get rid of cd’s and dvd’s that I no longer use.
It can take 3 weeks for a big box to be delivered by Royal Mail to them as the returns service they use is not a first class service. You have to be patient.
I would recommend them to anyone.
Posted 19 Nov 2009 at 11:50 am ¶
Nikki Hades wrote:
I have recently sold over 300 DVD’s, CD’s and Games to Music Magpie, I thought it was a great idea, getting rid of items that have just been sitting on a shelf. I received the tubs ,to send the items to them in, promptly, and after a week (and an email), they confirmed they had receiced them and the orders were completed. Now the wait begins……its been a week now and no cheques have arrived, apparently they should be with me ’soon’. I would be interested to know, out of he others that have posted on this topic, how many received their cheques and in what time frame?
Posted 20 Nov 2009 at 5:17 pm ¶
poppy wrote:
This site is having a laugh! they offer pathetic prices for good dvd’s. offering 30p for a 2009 best seller! take my advice, go to a car boot sale and get at least a quid per dvd! you will make much much more money plus its alot more fun than typing in barcodes….
Posted 30 Nov 2009 at 3:09 pm ¶
stevenwhite wrote:
Be patient, 2nd hand postage takes a while longer than 1st class, also if you send them rubbish it takes even longer and dont sent in multiple packs send all in one box if you can like did, im on my 8th package….
Posted 01 Dec 2009 at 8:26 pm ¶
Tom wrote:
This website is great. It took a while from dispatching the games to getting the cheque but I did get a cheque for the same value as stated on the website.
I sold my entire PS2 games collection, the majority on play.com and amazon but I was left with 40 or so old games that I would have made a loss on due to amazon and play.com fees but MusicMagpie was happy to take them and pay me a considerable amount more than I could get on amazon or play.com when nobody wanted them.
Posted 05 Dec 2009 at 8:38 pm ¶
Phil wrote:
I sold a mix of 172 cd’s and dvd’s to music magpie. On their website it said I would receive £125.12 but after they received and checked my order this went down to £118.83.
A week after the courier came to pick up my package I received my cheque which cleared today. I sent mine in one big box which I think helped to process my order quickly as opposed to sending it in two or three boxes.
I would definitely recommend them to a friend and use them again myself.
Posted 11 Dec 2009 at 10:38 am ¶
Nicola wrote:
Fore sure this Magpie must be a scam!
I sent my collection of CDs, Nintendo DS games and DVDs to THEIR value of £68.22 (a terrible deal, but I desperately wanted some quick cash for buying Christmas presents- Doh!) all in one box, all in good condition with original packaging etc.
My order date was 20th October 2009.
Heard nothing from them, sent them an email… heard nothing again.
Can’t believe they are still being allowed to “trade”. Wish I’d seen this site before I stupidly trusted Magpie… : (
Posted 12 Dec 2009 at 6:03 pm ¶
John Bray wrote:
If you try to shift your unwanted CD’s at a carboot sale you are not going to get much more, if any than you would with what MM are offering.
Posted 14 Dec 2009 at 12:24 pm ¶
Ben wrote:
Posted 60 DVD’s to them November 17th for a £80 cheque, got it 10 days later. Excellent service! Sent in one box and I checked each disc thoroughly myself, all were accepted.
Posted 14 Dec 2009 at 6:32 pm ¶
mark wrote:
IT IS A SCAM BEWARE, I SENT IN DVD’S AND CD’S OVER A MONTH AGO AND MY DAUGHTER SENT IN CD’S ABOUT 2 WEEKS AGO AND WE BOTH HAVNE’T RECIEVED ANY TYPE OF CONTACT OR MONEY.
DO NOT USE THIS WEBSITE.
Posted 22 Dec 2009 at 2:00 pm ¶
emma wrote:
I have been on this site and found it neither a scan nor a con, maybe some of you have bad luck! I did get my cheque for nearly £60. perhaps some of you shouldnt be putting people off by sharing your personal experiences, like i said its obviously down to luck!!
Posted 07 Jan 2010 at 9:43 pm ¶
Michelle wrote:
Some people are just far too impatient. It clearly states on their website that it can take a while to receive and process your sent items. Try having a little patience or if you people can’t (more like wont) wait a few weeks for a payment then take them and trade them in at a store for instant cash ! Get a grip.
Posted 11 Jan 2010 at 4:31 pm ¶
Cheryl wrote:
I have used them several times, and experienced a good service with probably a 6-8 weeks b4 payment, i only used them as amazon wasnt offering enough to sell there and at the end of the day they were OLD cds with no real value, i happy to get shot
Posted 21 Jan 2010 at 12:08 pm ¶
Max wrote:
I have added a lot of cd to price up and most of the time they only offer you 50 pence. I think most people will get that at a Boot Sale or jumble sale for CD’s.
They seem to be like the Gold Adverts.
Offer the world then give you pitence when you sent it to them.
They want you to buy brand new original cd’s for top whack at a store upload to your pc or upod etc… then sell them back to them for peanuts .. For the minimal money they are giving you , it is worth keeping the originals just for the covers alone.
50 p for a double cd NOW 59..
absolute rubbish.
Posted 24 Jan 2010 at 1:48 pm ¶
Max wrote:
Nicola who Posted comments on 12 Dec 2009 at 6:03 pm .
Think you need to contact your Trading Standards office itf you have not had any money from Music Magpie.
Think you can also complain to the TV broadcasting Complaints Authorities cos they are advertising a service you feel is a scam.
Posted 24 Jan 2010 at 1:52 pm ¶
Elaine wrote:
Its always interesting to read other peoples comments but you have to take them with a pinch of salt. People are busy calling the site a con but it clearly isn’t – they list their address / have a phone number and also advertise on TV. Of cource the CDs and DVDs are worth less than what you bought them for but so is a second hand car !!!!!
Like many of the other posters I’ve used the site a few times. I came across it about a year ago as a friend started working there. The main thing about the site is convenience – you enter the CD or DVD and get a value – simple.
To be honest in most cases I’m amazed they can offer as much as they do for some of the cds or DVDs as I’m sure I’ve see them for sale for less than offered in Asda.
If you want convenience and would like to get your cash pretty quickly you cant go wrong with musicmagpie.
Posted 26 Jan 2010 at 10:31 am ¶
Pete wrote:
Music magpie just has to be for desperate people. Just tried to sell them a Nintendo Wii game, (super smash Bros), a PS3 game, (pro evo soccer), and 5 cds some old and some new, (I won’t give the titles as some are a little embarassing), and they offered me a grand total of £10.38. Not a scam as you know what you’re going to get before you mail them in but let’s just say it’s a little on the unfair side.
Posted 04 Feb 2010 at 12:42 pm ¶
Pete wrote:
Elaine (post number 48), what you say is just astounding. Of course we appreciate that everything devaluates but it’s the amount of devaluation we are talking about here. To compare it to a second hand car is a little ridiculous. I was just offered 50p for a cd which cost £10.99 just under a year ago! The main devaluation in a new car when it is resold is the VAT. Even when you take the VAT of a £10.99 cd it only devalues it by about £1.92 so by my reckoning the cd itself is worth £9.07 when new. Obviously it’s used and we accept that Musicmagpie need to make a profit but we’re talking a loss of £8.57 here. Even if they sold it on for £2.50 they’d be making a 450% profit on this item alone. Going to have a look round Asda tonight and see if I can find my CD for less than 50p. If I can I’ll buy the whole stock and sell them to Musicmagpie. Now that would be useful.
Posted 04 Feb 2010 at 12:52 pm ¶
BillyBloggs wrote:
I was offered 37 pence for a DVD set that is £249 USED on Play, must be for desperate sellers only
Posted 05 Feb 2010 at 7:44 pm ¶
Rob wrote:
I think that the main thing about http://www.musicmagpie.co.uk is that it is very good if you want a convenient service – If you are trying to get rid of your DVDs or CDs you cant go wrong – Basically they give you a value for something that may of sat on the shelf for five years !!!!!!
Before I used them I checked them out and even saw that they were recommended by Moneysavingexpert.com knowing that I was happy to use the service and make a few extra – I even managed to get rid of some very odd CDs from my student days!!!!
Posted 08 Feb 2010 at 5:15 pm ¶
Dani wrote:
Im thinking about using music magpie, i got the information for it form the money saving expert off GMTV.
I have 25 dvd im never going to watch again, some i havent even watched. Iv been quoted around 60p per dvd. Which i will take because theres no way anyone will buy these dvds on ebay. And im definately not wasting my time putting them all on there.
If i keep they’ll sit there and collect dust untill i throw them away, so 60p per dvd and i dont even have to pay for delivery seems pretty appealing
Posted 11 Feb 2010 at 7:35 pm ¶
Dom1 wrote:
Am I right in thinking Music Magpie is selling on Amazon as Zoverstock?
Posted 12 Feb 2010 at 1:39 am ¶
Antonio C. Calabrese wrote:
Let’s get them on BBC Watchdog…if they are really ripping people off. Fortunately I have not had the displeasure of dealing with them. All the best people
Toni
Posted 18 Feb 2010 at 6:23 pm ¶
Aaron wrote:
Music magpie are a rip off they took well over a month to send me my money and when i called there customer line i was delt with very badly indeed with little info given,they also dont mention AT ALL on there tv ad’s how long it takes to get your money and as for upto 15 days them to get your stuff is totally stupid the postal servce is not that bad guys and then adding to that getting stuff to write positve remarks on this and other sites show how rubbish they are.I’ll never use them again
Posted 19 Feb 2010 at 2:27 pm ¶
Michael wrote:
I used Music Magpie in November 2009 to send 25 C/D’S. I recieved the Pre-paid post slip packed them off and received the payment of £18 the next week. I was pleased with the service and have not had any problems.
Posted 20 Feb 2010 at 3:23 pm ¶
Aaron wrote:
I wonder if music magpie are getting a little worried about all the bad press (and quite rightly) they are getting cos they seem now to employ staff to write reviews on sites like this and other review sites(google there name your find loads) which means there either a very dodgy site or just think the public are stupid either way after my experance with them i’d necer use them again and advise every one to do the same
Posted 20 Feb 2010 at 6:28 pm ¶
mark wrote:
DO NOT TRUST THIS SITE!! THEY PULLING ALL BAD REVIEWS OF THERE SCAM/RIP OFF COMPANY OFF EVERY SITE THEY CAN AND PUTTING REVIEWS BY THERE OWN EMPLOYEES ON TI BUMP SCORES UP!!
Posted 25 Feb 2010 at 2:05 pm ¶
Mike wrote:
Try http://www.back2cash.co.uk
they’ll buy your CDs and pay you faster. They’ll also buy your non-fiction books. And if you live close enough they’ll collect your CDs and books in person.
Posted 26 Feb 2010 at 4:07 am ¶
Alan wrote:
after reading all of the bad reviews on here as well as some good ones. I am going to reserve my own judgement and not send them my old games which I no longer use, purely and simply because there is just to much negative stuff on here to take the chance although I am not to sure my other half will be to happy about it as they have been sitting there waiting to go for some time. Although when I explain my decision to her and show her this article then I am sure that she will understand. One more thing, if what this article has printed is untrue then why are Music Magpie not suing them for liable?? could it be that there are some facts in this article that are true and therefore they cannot, or that if they do then they will get found out to be some sort of rip off?? Hmm one to think about that just incase you thought of sending your stuff to them and if you do then good luck.
Posted 01 Mar 2010 at 12:00 am ¶
Sue wrote:
I wouldn’t recommend them. A courier collected my items on 3 Feb 2010. One box was processed and I had a cheque by the following Monday. A couple of weeks later I rang about my other box – it was sitting in the warehouse and hadn’t been touched. They found it and processed it the next day BUT I’m still waiting for payment. Have rung and they keep saying a cheque has been sent out – but no sign of it.
Posted 02 Mar 2010 at 1:35 pm ¶
Simon Morton wrote:
Music Magpie are a cheeky bunch of gits. I sent off 88 assorted cds and dvds, the total I was promised was £100.30. I got the cheque through and it was £1.69 short. Now I know that this is only a few pence, however, considering that they were only paying me 30p for some of my cds, this amount could represent as much as 5 cds. So I called and left a message for them to get back to me, and they never did. I called again and was told that 2 dvds that I sent in were damaged beyond repair. The 2 dvds in question were ones that I had only watched once! How could this be the case? I was also told that since this was the case, they recycled them for free. Well, THANKS man, really appreciate your help with that. Why couldn’t they have sent them back? I was told to read the terms and conditions.
I will not be using this bunch of cowboys again.
Posted 03 Mar 2010 at 10:40 am ¶
Paul Partington wrote:
I wish I’d done the simple thing of Googling ‘music magpie’ BEFORE I undertook using them, especially when the first suggestion Google gave me was “rip offs”.
I got suckered in by the cheery optomistic TV ad, thought it’d be easy. Didn’t mind that I’d not get much for the DVDs as well, I’d be clearing out space and at least getting something for them rather than chucking them.
It’s now been 2-3 weeks since their chirpy email telling me they’ve received my DVDs but have they replied to a single one of my emails asking whether my cheque’s going to be despatched any time soon? Have they hell!
I’ve even tried finding out their phone number on Yell.com etc to try and ring them to no avail.
Henceforth donating all my unwanted CDs/DVDs to Oxfam, not these Fagins.
Posted 04 Mar 2010 at 5:55 pm ¶
tim wrote:
Paul
Did you try the number here:
http://www.taggedtalk.com/blog/2009-01-31-music-magpie-review.html/comment-page-1#comment-22975
Just wondering if it works!
Tim
Posted 04 Mar 2010 at 6:28 pm ¶
Panda wrote:
VERY glad I visited this site before using Music Magpie! Just saw the ad on TV and thought it would be a great way to get rid of about 150+ cds I’ve been meaning to sell – but no way I’ll be using them after reading these comments.
Typical – nothing is ever as straightforward as it seems. Car boot sale it is then!
Posted 05 Mar 2010 at 2:47 pm ¶
Lara wrote:
well I’ve seen the ad on tv, and these comments haven’t discouraged me! the things i will be sending are things I was going to give away anyway as they are low value, anything worth over a fiver i’d bother to put on ebay most probably, so i’m gonna give it a go anyway
Posted 06 Mar 2010 at 6:17 pm ¶
MH wrote:
When Music Magpie first started, they were quite good, the cheques used to arrive within around 7 days, however as time has gone on their cheque posting ability appears to have diminished.
My last order (over 100 CDs) was sent in the beginning of Feb 2010, it is now March over a month later and still no cheque! I have rung them twice and received various excuses but still no joy.
I would be wary of using this company at the moment as it looks as though they are having problems keeping up with their customer payments schedule. It would be interesting to find out if other people were suffering from the same problem? If so, alarm bells should be ringing!
Posted 08 Mar 2010 at 11:43 am ¶